Rapid Custom Manufacturing

Terms and Conditions

1.
Unless otherwise noted, all new customers must prepay 50% payment to start production of the first three orders, and pay up 50% balance before shipping orders, then we will consider the possibility of 30 days credit. For tooling project, all customers must prepay 50% tooling payment to start production, and pay up 50% tooling balance once the testing samples approved.

2.
The update of quoting content before or during the production may change the price and/or lead time of the order. The price and/or lead time may change if the quote is out of its valid period 30 days since its quoted date.

3.
Unless otherwise specified, the steel tooling is a manufacturing tool and will be not deliverable, and be disposed of at our discretion if it is unused over two years. For RIM tooling, it may be disposed of if it is unused over half year. For silicone rubber tooling, it may be disposed of if it is unused over two months.

4.
The part will be deemed qualified if without the claims of non-compliance in writing by customer within 7 days of the receipt of the part. The final confirmation of the claims of non-compliance must be made by Honkia and the customer together.

5.
For the colored, textured and/or other specific surface finishing requirements, Honkia will do the best and try what can be reasonably done to meet these requirements and/or the sample reference provided by customers. It is very difficult to 100% match the required standard and/or sample reference provided.

6.
For the fitting and/or working prototypes, customers are maybe requested to provide their 3D assembly drawings to help eliminate the possibility of fitting test failure caused by the prototype manufacturing convention, such as the CNC milled inner round corners that sometimes must be straight to successfully test the fitting, as the CNC inner round corners are usually leaved instead of amended manually to straight to save the production cost and time.

7.
Honkia will do what can be reasonably done to meet the tolerance required by customers, the parts or prototypes could not be deemed unqualified if not all the tolerances are met but they do work well as intended.

8.
Honkia is not liable for the delay, damage, cancel, and/or can-not-manufacture of the order, which is caused by the force majeure, such as fire, flood, storm, earthquake, strike, riot, war, transportation accident, public health quarantine, government restrictions, etc. We will advise customers within 24 hours in case of the force majeure occurred to reduce the customer's loss.

9.
Honkia does not assume liability for the ownership dispute of the existing intellectual property, including but not limited to, patent and copyright infringement.